Virtual Assistant for Small Businesses & Nonprofits
I started my career doing the kind of work most people don’t want to talk about at dinner parties — the behind-the-scenes operational stuff that keeps a business from quietly falling apart. Scheduling, systems, bookkeeping, project coordination, communications, design. The work that doesn’t get a standing ovation but absolutely has to get done.
Over 20 years later, I still love it. And I’ve gotten really, really good at it.
I Work Best With People Who Are Too Busy to Read This Page
If you’re a small business owner or nonprofit leader who’s been meaning to get organized for six months, hasn’t reconciled QuickBooks since February, and is running every project out of a combination of spreadsheets, sticky notes, and memory — you’re exactly who I built this practice for.
My clients are smart, capable, driven people who are genuinely great at what they do. The problem isn’t ability. It’s capacity. There are only so many hours in a day, and when you’re spending four of them on things that aren’t in your zone of genius, something has to give — and it’s usually your time, your energy, or your sanity.
I step in as a skilled, strategic partner who takes ownership of the operational side of your business. Not just tasks — systems. Not just support — structure. The kind of infrastructure that keeps things running even when you’re traveling, growing, or just trying to take a full weekend off for once.
The best businesses aren’t built by people doing everything themselves — they’re built by people who know where their time matters most. That’s where I come in.
— Niki
What Sets Me Apart
Most virtual assistants are generalists who can handle tasks. I do that too, but I bring something most VAs don’t: formal credentials, deep experience, and a structured approach to how your business operates.
Project Management Professional (PMP)®
The PMP is the gold standard credential in project management, awarded by the Project Management Institute. Fewer than 1% of virtual assistants hold this certification. What it means for you in practice: I don’t just manage tasks. I build the timelines, set the accountability structures, identify the dependencies, and manage the risks that determine whether a project actually lands on time and on budget.
QuickBooks ProAdvisor
I’m a QuickBooks ProAdvisor, which means I’m not just familiar with the software — I’m trained and tested on it. I handle monthly reconciliation, expense categorization, accounts payable and receivable tracking, and financial report preparation so your books are clean, current, and ready when your accountant needs them.
20+ Years of Real-World Experience
I’ve worked with businesses and nonprofits across industries — professional services, healthcare, creative agencies, 501(c)(3) organizations, consultancies, and more. That breadth of experience means I’ve seen most operational challenges before, and I know what actually works versus what sounds good in theory.
What I Actually Do (The Short Version)
My services span the full operational picture for small businesses and nonprofits:
- Project management — PMP-certified planning, task tracking, and deadline management using Asana, Trello, ClickUp, or Monday.com
- Process improvement — workflow audits, SOP documentation, and systems design so your team can operate consistently
- Automation — Zapier and Make.com setup to eliminate repetitive manual work
- QuickBooks bookkeeping — reconciliation, reporting, and financial organization
- Digital marketing & social media — content calendars, scheduling, email campaigns, and social media management
- Administrative support — inbox management, calendar coordination, research, data entry, and general business admin
- Graphic and web design — branded graphics, presentations, and website updates
What It’s Like to Work With Me
I’m thorough, proactive, and direct. I’ll ask the right questions upfront so I understand not just what you need done, but why it matters. I communicate clearly and consistently, surface problems before they become crises, and take genuine ownership of the work I commit to.
I work with a small number of clients at any given time — by design. This isn’t a volume business. It’s a relationship business. When you bring me on, you get me: not a team of rotating contractors, not a VA agency that assigns whoever is available. You get someone who learns your business, understands your priorities, and shows up consistently.
My clients tend to stick around. That’s the part I’m most proud of.
A Little More About Me
When I’m not working, I’m usually planning my next trip, finding a great restaurant, or catching up with friends over drinks somewhere with a good vibe. I’ve learned over the years that the best version of my work comes when I’ve got a full life outside of it — which is exactly the balance I help my clients create for themselves.
I’m based in the Maryland area and work fully remote with clients across the U.S. — from the Washington DC metro and Northwest Arkansas to Atlanta, Charlotte, and beyond.
Ready to Finally Get Some Things Off Your Plate?
If you’ve been putting off getting organized, delegating the things that drain you, or building the systems your business has needed for a while — let’s talk!